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Data Security

Webbula is committed to the highest possible standards when it comes to data security, safety, and responsibility.

Webbula’s Commitment

Webbula’s processes and services comply with key data standards and privacy regulations, including Europe’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Since day one, Webbula has been committed to the highest possible standards in data security, safety, and responsibility. Our passion and mission have always been — and will remain — Truth in Data.

Our adherence to GDPR and CCPA reflects Webbula’s ongoing commitment to protecting customer data security and privacy. We support customer consent in how data is collected, recorded, and used.

Overall Data Security & Governance

  • Our staff undergoes thorough background checks, is bound by contract, receives ongoing security training, and follows industry standards for password creation and password management.

  • All data processed by Webbula is encrypted both in transit and at rest.

  • Code reviews and vulnerability management programs are in place to continuously identify, prioritize, manage, and remediate risk.

  • Webbula maintains a full-time security team to monitor, manage, and investigate security incidents.

  • Advanced security platforms monitor production servers and networks for potential security incidents. These systems are configured to log, analyze, and report network events and threats.

  • Company systems and networks are architected to protect against external intrusion through secure baseline configurations and best practices.

  • Operating systems and third-party software are automatically patched and updated daily.

  • Antivirus and anti-malware signatures are updated hourly.

  • Web applications and APIs are protected by a Web Application Firewall to secure customer interactions from a wide range of attacks and enable rapid detection and mitigation.

  • Webbula automatically deletes customer data files seven (7) days after creation unless alternative retention terms have been agreed upon. When data is no longer needed, it is securely removed so it cannot be accessed or regenerated. Customers may request custom retention terms by contacting Webbula. For questions about this policy, contact support@webbula.com or call 888-993-2285 x0.

Core Security Practices

Transmission

There are multiple secure ways to transfer data to Webbula for processing. Webbula’s API and web-based user interface use 2048-bit SSL/TLS encrypted data streams to protect communications between client and server. These secure channels are also used to return processed results.

Availability, Backup, & Recoverability

All data backups occur locally, and a duplicated copy is sent over encrypted channels to two offsite storage locations to ensure recoverability.

Data Retention & Destruction

Data is collected only for the purpose of delivering services. Webbula does not collect data for long-term storage in the traditional sense. Webbula processes the data and returns it to the data owner.

Data Processing

Customers sending data to Webbula for processing who need to maintain compliance with GDPR and CCPA may request a copy of the Data Privacy Agreement by contacting privacy@webbula.com.


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Data Security

Protecting data with the highest standards of security, privacy, and responsibility.

Our Commitment

Webbula is committed to maintaining the highest standards in data security, privacy, and responsible data handling.

Our processes and services align with major privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

From day one, our mission has been rooted in Truth in Data — a principle that guides how we protect, process, and manage customer data.

Our compliance efforts reflect our commitment to safeguarding customer information and supporting transparency and consent in how data is collected, recorded, and used.

Data Security & Governance

Webbula maintains a comprehensive security framework designed to protect data across systems, applications, and operations.

  • Team members undergo background checks, ongoing security training, and follow strict security and password management policies.

  • All data is encrypted both in transit and at rest.

  • Code reviews and vulnerability management processes help identify and remediate risk on an ongoing basis.

  • A dedicated security team monitors, manages, and investigates security incidents.

  • Production servers and networks are continuously monitored through advanced security platforms that log, analyze, and report suspicious activity.

  • Systems and networks are architected using secure baseline configurations to reduce the risk of external intrusion.

  • Operating systems and third-party software are patched and updated daily.

  • Antivirus and anti-malware protections are updated hourly.

  • Web applications and APIs are protected by a Web Application Firewall to defend against a broad range of attacks.

  • Customer data files are automatically deleted seven (7) days after creation unless otherwise agreed upon. Custom retention terms are available upon request.

For questions about data retention, contact support@webbula.com or call 888-993-2285 x0.

Security Practices

Secure Transmission

Webbula provides multiple secure methods for transferring data for processing. Our API and web platform use 2048-bit SSL/TLS encryption to secure data exchanged between clients and servers.

Backup & Recoverability

Data backups are stored locally and duplicated to two secure offsite locations over encrypted channels to support recoverability.

Data Retention & Destruction

Webbula collects data only to perform requested services. We do not store customer data beyond operational necessity. Once no longer needed, data is securely removed.

Privacy Agreements

Customers requiring GDPR or CCPA-related processing terms may request a Data Privacy Agreement by contacting privacy@webbula.com.

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